Accountability – We, at the ADR Institute of Alberta (ADRIA), recognize the importance of privacy. We have a professional and ethical obligation to keep confidential all information we receive within a business relationship subject to your instructions and applicable law. We manage your personal information in compliance with Alberta’s Personal Information Protection Act (PIPA), Canada’s Anti-Spam Legislation (CASL), and will comply in certain circumstances with the Federal Personal Information Protection and Electronic Documents Act (PIPEDA), as required. We may periodically amend our privacy policy to update our commitment to you in accordance with current privacy laws. If you have any concerns about our privacy policy or how we have handled your personal information, contact:
Lewie Moodley, ADRIA Executive Director
17403 108 Ave NW, Edmonton, AB T5S1G2
execdir@adralberta.com (780) 433-4881 ext.111
Collection Purposes – Personal information is any information that identifies you. In Alberta, business contact details, such as business phone numbers, email addresses and office address (if not a home office), are not usually considered personal information. ADRIA follows prudent business practices in collecting, using and disclosing your personal information in our efforts to provide you with exceptional service and a positive membership experience within a strong professional body. Personal information is collected to serve your reasonable business, professional and related needs, and to protect the interests of our profession and the professional association. This information allows us to understand, assess, access and assist you with your ongoing business and professional needs, and to ensure that our contact and referral information is up-to-date.
Collection Methods – We collect information only by lawful and transparent means. Whenever possible, we will collect personal information directly from you. Depending on the ADRIA services provided, with your consent, we may obtain relevant information from other reasonable sources.
Consent – For your protection, personal information will only be collected, used and disclosed with your consent, except as required or permitted by law, or if you have been subjected to a disciplinary process. Personal Information may be disclosed, processed and stored outside Canada, and therefore may be available to government authorities under lawful orders and laws applicable there. When a new member joins ADRIA, a report is filed with the ADR Institute of Canada (ADRIC) if the application is for full membership with voting rights, or includes access to ADRIC communications. Your consent to this disclosure is implied when you request and obtain any ADRIA membership.
Disclosure Without Consent – In certain circumstances, we may disclose your personal information without your consent. Such circumstances include legal compulsion or authorization, or the necessity to respond to an emergency that threatens the life, health or security of an individual or the public. Disclosure may also occur if it is necessary to establish or collect our fees, to enforce or monitor professional disciplinary complaints within ADRIC and the Regional Affiliates, or when the information is already in the public domain.
Use of Personal Information – We use personal information to provide business services and to administer our membership business. Unless you consent, we will not disclose or sell your personal or business contact information to any third party to enable them to market their products or services. When we release information about you, it is done in the course of providing ADR business services. With your consent, we may provide information to our staff and agents for reasonable business purposes. We may also provide personal information to third parties providing services to ADRIA provided the third party agrees to comply with our privacy policy and any applicable legislation.
Individual Access – You have the right to update or request a correction of the personal information that we hold about you. If any of your information changes during the course of our business relationship, please update your membership profile or inform us so that we can make the necessary changes. You may request access or corrections to the personal information we have about you, and we will respond to this request in a timely fashion. This request must be in writing and, if warranted, we will charge a reasonable fee for retrieval and copying. By law, we must deny access when your file contains personal information on a third party, and the information cannot be severed to maintain the third party’s privacy. We may also deny access if your information relates to existing or anticipated legal proceedings against you, including unpaid bills to ADRIA. If we deny your request for access or correction, we will explain why. In all cases, we will attempt to mediate a resolution if possible.
Safeguards – In order to protect your personal information, we will not collect, use or disclose your personal information unless the purpose is identified or reasonably evident. ADRIA will keep your personal information only for as long as necessary to fulfill the stated purpose or as required by law. We will maintain your personal information as accurately as possible. In addition, we will keep your personal information physically secure and protected by technological safeguards appropriate to the sensitivity of the information.
The ADR Institute of Canada (ADRIC) has its own Privacy Policy at http://adric.ca/privacy-policy/ which would be relevant to all of ADRIA’s full or link members.